Contact

GetSmartSaver.Uk is a one-person site, so an email here reaches the person who wrote the guide you are reading. Corrections in particular are read the same week and acted on.

Who publishes this site

GetSmartSaver.Uk is published by Karl Johnson, who trades as a sole trader from Coventry, West Midlands, United Kingdom. It is not a limited company, it is not owned by or affiliated with any bank, broker, comparison group or lead-generation network, and it is not regulated by the Financial Conduct Authority. Nothing on the site is financial advice.

Karl researches, writes and rate-checks every guide personally. His background is operations management for a UK manufacturer and wholesaler — multi-site P&L across more than 30 retail stores, supplier contract negotiation, and responsibility for the compliance side of the business, including acting as the named HMRC responsible person for a UK excise duty regime. More about Karl and how the guides are researched.

Email

team@getsmartsaver.co.uk — the only contact channel. We aim to reply within two working days.

It helps enormously if you put one of these at the front of the subject line, because they are triaged differently:

• CORRECTION — a rate, fee, date or eligibility rule on the site is wrong or out of date. Please include the page URL and, if you have it, a link to the provider page that shows the right figure.
• READER — a question about something a guide says, or a topic you would like covered.
• PRESS — citing our rate tracking or asking for comment. Our data is free to quote with a link.
• BUSINESS — commercial, affiliate or advertising enquiries. Please read how we make money first; we do not accept paid placements, paid links or sponsored posts that are not labelled as such.
• PRIVACY — data access, correction or deletion requests under UK GDPR. See the privacy policy.

Our corrections policy

Every figure on this site is checked against the provider’s own website, the regulator, or a government source before it is published, and re-checked on a rolling schedule. Rates and offers still move faster than any publishing schedule, so mistakes happen.

• If you tell us a figure is wrong, we check it against the primary source ourselves rather than taking either version on trust.
• If we were wrong, we fix the page and update its “last verified” date the same week.
• If the change is material — a rate, a fee, an eligibility rule, or anything that could change a reader’s decision — we note what changed and when, on the page itself.
• If we cannot verify a claim from a primary source, we remove it rather than leave it up with a hedge. Several claims have already been removed on exactly this basis.

What we cannot help with

We are not able to give personal financial advice, recommend a specific product for your circumstances, or intervene in a dispute with a bank or provider. If you have a complaint about a financial firm, raise it with the firm first and then, if it is not resolved within eight weeks, with the Financial Ombudsman Service. If you need free, impartial money guidance, MoneyHelper is the government-backed service. If you are struggling with debt, StepChange and Citizens Advice both offer free help.

Checking a provider is genuine

Before you open any account you find through this site or any other, you can check the firm is authorised on the FCA Financial Services Register, and check whether your money would be protected with the FSCS protection checker.